TERMS OF SERVICE

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OVERVIEW

This website is operated by Mayhem Swim. Throughout the site, the terms “we”, “us” and “our” refer to Mayhem Swim. Mayhem Swim offers this website, including all information, tools and services available from this site to you, the user, conditioned upon your acceptance of all terms, conditions, policies and notices stated here.

By visiting our site and/ or purchasing something from us, you engage in our “Service” and agree to be bound by the following terms and conditions.These Terms of Service apply to all users of the site. Please read these Terms of Service carefully before accessing or using our website. By accessing or using any part of the site, you agree to be bound by these Terms of Service. If you do not agree to all the terms and conditions of this agreement, then you may not access the website or use any services.

Our store is hosted on Shopify Inc. They provide us with the online e-commerce platform that allows us to sell our products and services to you.

ONLINE STORE TERMS

By agreeing to these Terms of Service, you may not use our products for any illegal or unauthorized purpose nor may you, in the use of the Service, violate any laws in your jurisdiction (including but not limited to copyright laws). A breach or violation of any of the Terms will result in an immediate termination of your Services.

GENERAL CONDITIONS

We reserve the right to refuse service to anyone for any reason at any time.
You understand that your content (not including credit card information), may be transferred unencrypted and involve (a) transmissions over various networks; and (b) changes to conform and adapt to technical requirements of connecting networks or devices. Credit card information is always encrypted during transfer over networks.
You agree not to reproduce, duplicate, copy, sell, resell or exploit any portion of the Service, use of the Service, or access to the Service or any contact on the website through which the service is provided, without express written permission by us.
The headings used in this agreement are included for convenience only and will not limit or otherwise affect these Terms.

MODIFICATIONS TO THE SERVICE AND PRICES

Prices for our products are subject to change without notice.
We reserve the right at any time to modify or discontinue the Service (or any part or content thereof) without notice at any time.

LIMITATION OF LIABILITY

We reserve the right to refuse any order you place with us. We may, in our sole discretion, limit or cancel quantities purchased per person, per household or per order. These restrictions may include orders placed by or under the same customer account, the same credit card, and/or orders that use the same billing and/or shipping address. In the event that we make a change to or cancel an order, we may attempt to notify you by contacting the e‑mail and/or billing address/phone number provided at the time the order was made. We reserve the right to limit or prohibit orders that, in our sole judgment, appear to be placed by dealers, resellers or distributors.

You agree to provide current, complete and accurate purchase and account information for all purchases made at our store. 

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Refund Policy

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REFUNDS
MAYHEM SWIM does not offer refunds.

RETURNS
All of MAYHEM SWIM skincare is Made to order and cannot be returned, exchanged, or refunded.

EXCHANGE

If for any reason you are not satisfied with your order/products received please contact mayhemswim@gmail.com within 5 Days of your purchase so we can arrange store credit or an exchange. In your email please include a detailed description on the reason for your return, and Mayhem Swim will respond within 48hrs.

• MAYHEM SWIM is not responsible for any returns or loss that are not insured or signed for. 
• All Customers are responsible for shipping & Handling cost related to each return. This expense will not be covered by MAYHEM SWIM.
• Exchanges will be processed within 5 days.
• All Merchandise MUST be in the exact condition in which it was received. 
• If any of the Packaging, Tags, Merchandise has been tampered with and made a non-resalable item, you will incur a $23 fee which will be deducted from item cost for damages. We cannot restock back to site, and this is a company loss. After adjustments, we can issue a store credit. 
• Store credit must be used within 10 days.
• Legally we can refuse any customer a refund, exchange, or store credit for any Hygiene related issue. 
• All exchanges are not guaranteed due to inventory levels on what available. You will be notified during the exchange process in this case and you will be given a store credit to use within 10 days. 

SALE ITEMS

• Any Merchandise that has been marked with a promo for discount, sale, or any last chance merchandise CAN NOT be exchanged, or given store credit. During any of our sale periods, Promo codes will not be valid. No Price adjustments will be made. No exceptions.
• Unfortunately sale items cannot be refunded.

Cancelling and/or Changing Your Order (if applicable)

• Please note that once you place an order it cannot be canceled or adjusted in any way. You must wait until you receive your order and then take the necessary steps to begin your order cancellation.

SHIPPING

• To exchange  your product, you should first contact us through Email and upon response we will send you information to start the exchange process.

• You will be responsible for paying for your own shipping costs for returning your item. Shipping costs are non-refundable.

Depending on where you live, the time it may take for your exchanged product to reach you, may vary.

As a disclaimer, we encourage you to consider using a trackable shipping service or purchasing shipping insurance. We don’t guarantee that we will receive your returned item.

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CONTACT INFORMATION

Questions about the Terms of Service should be sent to us at MAYHEMSWIM.COM 

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